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Conditions of use and booking


ARTICLE 1: GENERAL PROVISIONS

The reservation is agreed with the lessor LEFEBVRE Marc and FRASELLE Julie


  • Domicile (of the lessor) : Pourrain 30, 5340 Gesves
  • Telephone: +32 475 23 31 48
  • Email address : gesvesle10@gmail.com
  • Bank account (of the lessor): IBAN BE75 1043 4276 9351


The contract is a tourist rental contract. The rental period is an essential condition without

the contract would not have been concluded. The tenant may not establish his domicile in the rented building.

The facility includes accommodation for up to 6 people.

Details of ‘Le 10’ accommodation: Pourrain 10, 5340 Gesves; sleeps 6

The tenant is obliged to respect the maximum capacity stated in the rental agreement. Any breach of this

clause may result in the immediate termination of the present contract, to the detriment of the hirer, the amount of the rent to be paid by the hirer will be reduced.

The lessor retains all rights to the lease.

The tenant must arrive on the specified day and at the specified time. In the event of late or delayed arrival, the

tenant must notify the landlord.


ARTICLE 2: TERMS AND CONDITIONS OF THE CONTRACT


A deposit of 50% of the price of the stay is required to confirm the booking:


  • or via the secure payment system (Stripe) when booking online;
  • or to be paid into the lessor's bank account within 2 days of receipt of the electronic booking confirmation (voucher).

The balance of the stay (remaining 50%) must be paid by bank transfer no later than 7 days before arrival to the following number

lessor's bank account.


Any booking made within 7 days before the arrival date is considered late. In this

In this case, the balance of the stay will be transferred to the landlord's bank account upon receipt of the confirmation

of the electronic booking (voucher), that is to say before the start of the stay.


In the event of non-payment, the landlord reserves the right to terminate the contract in accordance with the terms

of cancellations accepted at the time of booking.

Unless otherwise stated in the reserved offer, the price of the stay does not include:


  • Deposit: €300.00 (three hundred euros)
  • End of stay cleaning: €100.00 (one hundred euros)


ARTICLE 2 bis: THE GUARANTEE


The deposit, amounting to €300.00 (three hundred euros), will be paid 7 days before the stay by bank transfer to

landlord's bank account number or deposited in cash upon arrival.

The landlord reserves the right to refuse access to the establishment if the deposit is not paid.


The deposit will be refunded within 14 days of departure if there are no damages to the accommodation, buildings

annexes and surroundings.


The deposit is intended to cover all debts that the tenant may potentially owe to

landlord during the return of the premises. In case of dispute, the landlord may, under their responsibility, retain

the deposit until the responsibilities are clearly established. If it turns out that the tenant is not

liable for the amounts claimed and that all or part of the deposit must be refunded, the landlord will owe

interest, at the legal rate on the amount to be refunded ultimately.


ARTICLE 3: SOLIDARITY


In the case of multiple tenants, the person who made the booking is responsible for the debts and

debts of all tenants.


ARTICLE 4 : LATE PAYMENT


If the landlord does not receive the payments within the specified time, he may withdraw from the rental by letter

recommended or email within 2 days following the scheduled payment date.

This clause does not apply to late bookings.


Any amount due from the tenant, and not paid 2 days after its due date, will automatically incur interest without the need for a formal demand.

in default, in favour of the landlord, an interest at the legal rate per month from its due date, the interest of

any month started is due for the entire month.


ARTICLE 5: CANCELLATIONS – EARLY DEPARTURE – NO-SHOW


a) Cancellation by the tenant


Any cancellation must be notified by registered letter or email and addressed to the landlord.

The cancellation conditions specified in the digital order form (voucher) apply.

In the event of force majeure (or act of God) for either party:

1. The execution date of the contract will be postponed to a later date to be agreed upon by the parties (valid for a

amount equivalent to that of the reservation to be deducted from a future stay).

If no agreement has been reached within a period of 18 months, the amounts paid will be fully

reimbursed to the tenant.

2. The contract is cancelled by mutual agreement between the two parties and the total amounts already received by the landlord

are refunded to the tenant.


b) Cancellation by the landlord


Any cancellation must be notified by registered letter or email and addressed to the tenant.

The cancellation conditions specified in the digital order form (voucher) apply.

In the event of force majeure (or act of God) for either party:

1. The execution date of the contract will be postponed to a later date to be agreed upon by the parties (valid for a

amount equivalent to that of the reservation to be deducted from a future stay).

If no agreement has been reached within a period of 18 months, the amounts paid will be fully

reimbursed to the tenant.

2. The contract is cancelled by mutual agreement between the two parties and the total amounts already received by the landlord

are refunded to the tenant.


c) Premature departure


The tenant's premature departure does not result in any refund, even partial, of the price of the stay.


d) Tenant no-show


If the tenant does not make contact within 24 hours following the arrival date mentioned in the contract:

the reservation becomes null and void by operation of law;

the payments remain with the landlord who reserves the right to claim the balance from the tenant;

The landlord can dispose of their property.


ARTICLE 6: RESPONSIBILITIES – INSURANCES


a) Fire insurance

The tenant must be covered by fire insurance (holiday) for any damage he may cause to

the building and the rented furniture.


The tenant declares, after having checked it, that he is covered for such risks by his personal fire insurance.

(holiday insurance).


In the event of default, the hirer undertakes to take out a policy covering this risk.


b) Family civil liability insurance (private life)


The hirer declares that he/she is covered by Family Civil Liability insurance (private life).


In the event of default, the hirer undertakes to take out a policy covering this risk.


ARTICLE 7: PETS


Pets are not allowed. In the event of non-compliance with this rule, the lessor has the right to

refuse the tenant entry to its premises.

Under no circumstances can refusal be considered as a modification or breach of contract on the landlord's initiative, so if the tenant leaves,

no refund will be given.


ARTICLE 8: USE AND OCCUPATION OF THE PREMISES


The tenant undertakes to behave in a way that respects the residents and the environment in general.

(fauna, flora, various equipment, etc.). He/she shall use the leased property in accordance with its intended purpose and in person.

prudent and responsible.

The tenant must return the property in the condition in which it was received. The lessee is liable to the lessor for any loss or damage.

Lively parties such as student parties, panty burnings, dances, etc. are not permitted.


ARTICLE 8a: STATE OF PLAY


An inventory of the equipment in the rented property will be drawn up at the beginning and end of the stay. This inventory must

be signed by both parties as proof of the condition of the rented property and its equipment.

Any discrepancies or anomalies must be reported to the lessor no later than 10.00 a.m. the following day.

of the day of arrival.


ARTICLE 9: CLAIMS


All complaints must be sent to the lessor by registered letter or e-mail within a period of

8 days after the end of the stay. Supporting documents must be enclosed.

In the absence of agreement between the parties, only the courts of the judicial district of the place where the

accommodation are competent.


ARTICLE 10: CONTROL OF TRAVELLERS


The landlord has the right to carry out checks and register the identity of all occupants of

the accommodation in accordance with the law of 2007. The tenant must present a valid identity document

(identity card or passport).


ARTICLE 11: ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS


Unless expressly stated otherwise, the tenant is deemed to have acknowledged the aforementioned conditions and to have

accepted all the terms no later than at the time of their online booking, when paying the deposit and/or

balance of the stay, or upon taking possession of the establishment.


PART 2: GENERAL TERMS AND CONDITIONS OF ONLINE SALE VIA THE ORC


ARTICLE 1: OBJECT


These terms and conditions apply to all online bookings made with our

establishment GITE LE 10 using the Outil Régional de Commercialisation (ORC).


The customer acknowledges having read and accepted these terms and conditions. No reservation

is possible without the customer's agreement. The customer has the right to

save and print these general terms and conditions.


ARTICLE 2: OFFERS


All of our advertisements, web pages and offers are drawn up in good faith and on the basis of the information provided by our clients.

available. Maps, photos and illustrations are provided for information purposes only and are not contractually binding.

They may be subject to change before the booking is finalised. The customer authorises us to

correct any obvious material errors in the information we provide.


ARTICLE 3: PRICES


The prices displayed at the time of booking constitute the total price of the service sold, including taxes,

fees and other charges. Any supplements will be clearly indicated before the booking is made.

of the service.

The customer authorises us to correct any obvious pricing errors.


ARTICLE 4 : RÉSERVATION


The customer chooses the services presented on the regional marketing tool. He acknowledges having taken

knowledge of the type of services available on the site, their destination and how to book them

the booking tool and have requested and obtained the necessary and/or additional information in order to

make their reservation with full knowledge of the facts. The customer is solely responsible for his or her choice of

services and their appropriateness to its needs, so that we cannot be held liable for any loss or damage suffered by it.

in this respect. The reservation is deemed to have been accepted by the customer at the end of the reservation process.


ARTICLE 5: BOOKING PROCESS


Bookings made by the customer are made using the online booking form.

accessible online via the booking tool. The booking is deemed to have been made as soon as the booking form is received.

reservation. The customer undertakes, prior to any booking, to complete all the following information

required for booking.

The customer attests to the truthfulness and accuracy of the information provided. A

Once the final choice of services to be booked has been made, the booking procedure comprises the following stages

the following steps until validation: entering the bank card in the event of a guarantee request or a

prepayment, consultation and acceptance of the general terms and conditions of sale relating to the service(s)

service(s) and, finally, validation of the booking by the customer.


ARTICLE 6: ACKNOWLEDGEMENT OF RESERVATION


The booking tool acknowledges receipt of the customer's booking and confirms it by sending an email without delay.

by e-mail. Confirmation of the booking by e-mail summarises the contract offer,

the services booked, the prices, the terms and conditions of sale relating to the tariff selected, accepted by the

customer, the date of the reservation and the address of the establishment where the customer can make a reservation.

submit complaints.


ARTICLE 7: RIGHT OF WITHDRAWAL


In accordance with article VI.53 of the Belgian Code of Economic Law, if the contract provides for a

date or a specific period of performance, the customer does not have the right to withdraw in the event of a reservation:

- accommodation other than for residential purposes (e.g. holiday accommodation),

- transport,

- car hire,

- restaurants and services linked to leisure activities.


ARTICLE 8: RESPECT FOR PRIVACY


We collect your data in accordance with the General Data Protection Regulation.

(2016/679)(« RGDP »).

The personal data you provide us with are necessary to process your reservation and are

essential for the management and provision of the services (article 6.1.b of the aforementioned Regulations).

For these purposes, your data may be transferred to our partners, including in particular Elloha.com which manages the

reservation, online payment service providers and service providers established in third countries. In particular

When paying online, the customer's bank details must be transmitted by the payment service provider to the bank.

payment to the establishment's bank, for performance of the reservation contract.


We only use partners who guarantee a level of protection that complies with the principles set out in the GDPR.

With your consent, your data may also be used by us to send you our newsletter.

promotional or commercial offers by e-mail or post.


We keep your data for a period of 3 years after the last contact (e-mail, reservation, etc.).

As the person whose data is collected, you have a right of access and rectification,

erasure of your data, as well as the right to object to the collection of your data. These rights may

be exercised by sending us an e-mail, mentioning your surname, first name and address as well as the subject of your request.

correspondence.

Complaints about the collection and processing of your personal data may be addressed to

the competent control authority.